Job Details: Production Support Engineer

Production Support Engineer

Job Specification

Job Title: Production Support Engineer
Ref: 4812
Location: Europe: West London, UK
Salary: £45,000 per annum + Benefits
Sector: Engineering & Development
Type: Permanent

Job Details

A leading, London based, broadcast and media company currently has an excellent permanent opportunity for a Production Support Engineer to join its technical team.

As Production Support Engineer you will be working across the company’s production technology infrastructure, providing a high level of support, identifying and resolving faults as and when they arise. Additionally you will investigate the root cause of issues and ensure resolutions are implemented, perform upgrades on the existing technology when required and ensure on-boarding is carried out in line with the customers’ expectations.

Applicants should have a thorough understanding across broadcast video, audio and metadata (ideally including XML), with knowledge of emerging formats such as 4K, UHD and IMF. Experience with all major file formats including MPEG2, WMV and H.264 is essential, as is technical exposure to at least some of the following: Aspera Faspex/Connect, Signiant Media Shuttle, Telestream Vantage, Vidchecker, Textronix Cerify, SAM Alchemist, Rhozet Carbon Coder, Dalet Amberfin ICR, Final Cut Pro, Rohde and Schwarz Venice and Clipster.

Strong IT knowledge including servers, networking and storage is important, with any systems administration experience (Linux or Windows) and knowledge of cloud-based technologies being beneficial.

Applicants must have strong communication skills, with the ability to talk to technical and non-technical audiences and be comfortable engaging with internal and external clients.

This is a great opportunity to join a leading multinational technology company, so if you feel you have the skills and experience to be successful in this role, and you are fully eligible to work in the UK without restriction, then please apply now for consideration.

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