Job Details: 3rd Line Broadcast Support Engineer

3rd Line Broadcast Support Engineer

Job Specification

Job Title: 3rd Line Broadcast Support Engineer
Ref: 4934
Location: Europe: London, UK
Salary: £35,000 – £39,000 per annum
Sector: Engineering & Development
Type: Permanent

Job Details

We are currently working with a leading broadcast software provider that has a permanent opportunity for a 3rd Line Support Engineer to join its London based technical Engineering team.  In this role you will be responsible for the day-to-day support of one of its cutting edge solutions on-site at a major broadcaster in London.

Working as a 3rd Line Support Engineer you will provide in-depth support to complex broadcast workflows to ensure that the service is delivered to SLAs, providing in-depth maintenance and support to the solutions and escalating to 4th line where necessary. A key part of your role will be to liaise with clients, taking full ownership of issues and administering virtual servers.

To be considered for this role, our client is looking for candidates with experience of supporting production applications in an enterprise Microsoft Windows environment and with exposure to working within a live broadcasting environment.  Key skills in some of the following; MS Server 2012 R2, Hyper V / VMWare, Active Directory – Group Policy, Powershell, MS SQL or Oracle are essential, with knowledge of ITIL frameworks and service management processes being highly advantageous.

Please note this is a shift-based role which provides on-site support 7 days per week, and you will therefore be working a combination of 8am-8pm, 11am-11pm and 9am-5pm shifts; there will also be an element of on-call.

In return our client is offering 25 days annual leave, pension, private health insurance, life insurance and income protection.

If you feel this is the right role for you and if you are fully eligible to live and work in the UK without restrictions, then please apply now for immediate consideration.


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